ShuttleHero
📍 Playa del Carmen
Route · fixed price

Transfer from Cancún airport to Playa del Carmen

Cancún → Playa del Carmen · about 57 km · about 50 min · fixed price €80 per vehicle.

✓ Fixed price✓ Door to door
This route

Cancún → Playa del Carmen

Price calculated. Change the date or destination if you like.

⏱ Earliest pickup in 3 hours
✓ Fixed price guaranteed ✓ Free cancellation up to 24 h ✓ Flight tracking included ✓ Driver with a name sign in arrivals
Quick answer · checked 30 Oct 2026

Cancún → Playa del Carmen: key facts

Getting from Cancún Airport (CUN) to Playa del Carmen takes about 50 min by car on an empty road (50–60 min in heavy traffic) over 57 km via MEX 307. Our private transfer costs €80 for a car with 1–3 passengers or €120 for a van with 4–8 — the vehicle price you see is the price you pay at booking.

On arrival: The driver waits at the arrivals exit of the terminal your flight lands at (Terminal 2, 3 or 4), after immigration, baggage reclaim and customs, holding a sign with your name. If the flight is late, the driver adjusts to the real landing time; 60 minutes of waiting are included and help with the luggage is part of the service.

Playa del Carmen is the largest town of the Riviera Maya, about 55 km south of Cancún Airport. The whole route follows Federal Highway 307, a divided highway that runs parallel to the coast through low jungle, passing Puerto Morelos and the turn-offs to the beach resorts. In Playa del Carmen the highway skirts the town on its inland side, and the drive into the centre goes down Avenida Constituyentes or Avenida Juárez towards the sea. Traffic slows at the many speed bumps and junctions near the town.

The heart of the town is Quinta Avenida, a pedestrian street running parallel to the beach for several kilometres, lined with shops and restaurants. Cars can reach the cross streets but not Quinta Avenida itself, so drop-offs are made at the nearest corner. Parque Fundadores and the ferry pier for Cozumel are at the southern end of the centre, and Playacar, a gated area of hotels and villas with a golf course, lies just south of the pier. Beaches such as Playa Mamitas are in the northern part of town.

Public transport instead: Tren Maya train Cancún Aeropuerto - Puerto Morelos - Playa del Carmen from Cancún Aeropuerto station to Playa del Carmen station, several departures a day (route opened on 29 February 2024).

Price
€80 per car (1–3) · €120 per van (4–8)
Distance
57 km by road
Driving time
50 min, 50–60 min at busy times
Pickup
CUN arrivals hall, name sign
Included
flight tracking, 60 min free waiting, luggage, free cancellation up to 24 h before
Public transport
Tren Maya Cancún Aeropuerto - Puerto Morelos - Playa del Carmen

Sources (checked 30 Oct 2026): asur.com.mx, trenmaya.gob.mx; road distance and driving time: OSRM / OpenStreetMap.

Route · fixed price

Fixed price by group size

Price per vehicle, not per person. Luggage and child seats in the booking.

Car (1–3 passengers)
€80
per vehicle, not per person
Van (4–8 passengers)
€120
per vehicle, not per person
The route
Distance: 57 km
Travel time: 50 min

What this price includes

No asterisks, no surcharges on arrival.

🛬
Flight tracking
Flight delayed? We wait — 60 min free after landing.
👨‍✈️
Driver with a name sign
Waits in arrivals, helps with the luggage.
🧳
Luggage included
A suitcase and a carry-on per person, no surcharge.
✅
Free cancellation
Up to 24 h before the ride — full refund.
CUN

Other routes from CUN

Same rules, same fixed price.

All routes from this airport →

How it works

From booking to back seat in 60 seconds

No queues, no language barrier — just a relaxed ride at a fixed price from the moment you land.

1

Book online

Pick your destination, date and number of passengers, then pay securely online by card. The confirmation arrives by email right after payment.

2

We meet you in arrivals

Your driver waits at the CUN arrivals exit holding a sign with your name. He helps with the luggage and speaks fluent English. We pick up at Cancún International Airport (CUN) and Tulum International Airport (TQO) — each airport has its own fixed price — and drive to any address on the Riviera Maya: Cancún and the Hotel Zone, Playa Mujeres, Puerto Morelos, Playa del Carmen, Puerto Aventuras, Akumal and Tulum, as well as Cobá, Valladolid and Chichén Itzá. Trips to Isla Mujeres, Cozumel or Holbox (by ferry) and beyond the region on request.

3

A comfortable ride

A clean, comfortable car, checked before every ride. Bottled water, Wi-Fi and child seats on request. You pay online in advance by card.

Our drivers

Professional drivers — not an anonymous app

Every driver is hand-picked and speaks fluent English.

Javier, ShuttleHero driver
Javier
🇲🇽 Español 🇬🇧 English 🇬🇧 English
Mariana, ShuttleHero driver
Mariana
🇲🇽 Español 🇬🇧 English 🇫🇷 Français
Ramón, ShuttleHero driver
Ramón
🇲🇽 Español 🇬🇧 English 🇬🇧 English
All included

What your fixed price covers

Exactly what every transfer includes — no asterisks, no hidden extras.

Base price
from €40
Ride from Cancún · fixed price
🧳
Luggage
included
🛬
Flight tracking
included
👨‍✈️
Driver
Name sign
💧
Water
included
👶
Child seat
+€10
🚦
Extra stop
+€10
Why ShuttleHero

The details that make the difference

Four small things that matter a lot after a long flight.

Fixed price guaranteed

The price shown when you book is the final price. No surcharges for traffic and no surprises on arrival.

Flight tracking included

We track your flight live and move the pickup if it is delayed. The first 60 minutes after landing are free.

Meet & greet in arrivals

Your driver waits inside the terminal holding a sign with your name — no hunting for your phone in the rain at 11 pm. He helps with the bags.

24/7 personal support

A real person on WhatsApp, around the clock. Change of time, lost luggage? Sorted in minutes.

FAQ

Questions about this route

How long is the drive from Cancún Airport (CUN) to Playa del Carmen?

About 57 km via MEX 307: 50 min with clear roads, 50–60 min in heavy traffic. The price stays €80 per car either way.

Where exactly does the driver wait at CUN?

The driver waits at the arrivals exit of the terminal your flight lands at (Terminal 2, 3 or 4), after immigration, baggage reclaim and customs, holding a sign with your name.

Is there a train from Cancún Airport to Playa del Carmen?

Yes. The Tren Maya runs from Cancún Aeropuerto station via Puerto Morelos to Playa del Carmen; the route opened on 29 February 2024.

Can a car drive on Quinta Avenida?

No. Quinta Avenida is a pedestrian street, so cars stop on the cross streets closest to the address.

Is €80 the price per person?

No — that is the price for the whole car for up to 3 people. For 4–8 people the van costs €120, also per vehicle.

Can the price go up?

No. The price shown when you book is the final price — no surcharges for traffic, airport fees or luggage.

Can I cancel?

Yes, free of charge up to 24 hours before the ride — you get a full refund. Later cancellations and no-shows are not refunded.

Contact

Get in touch

We are reachable around the clock, 7 days a week — before, during and after your trip.

Contact details

  • 💬
    WhatsApp
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  • 📧
    office@shuttlehero.pl
    Reply within 30 minutes
  • 📍
    ShuttleHero · head office
    Gdynia, Poland
    Service area: Cancún and surroundings
  • 🕐
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