HAN → Hanoi Old Quarter: ~28 km, ~30 min by car.
Enter from and to — instant fixed price.
Private transfers across Vietnam — Hanoi, Ho Chi Minh City, Da Nang and Nha Trang — one fixed price per route, confirmed before you book.
One fixed price. No surcharges for traffic, airport fees or tips.
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Terminals: Noi Bai has two passenger terminals: the International Terminal (T2) for international flights and the Domestic Terminal (T1) for domestic flights; a free shuttle bus links the two.
Meeting point: The driver waits in the arrivals hall of the terminal your flight lands at (International Terminal T2 for international flights, Domestic Terminal T1 for domestic flights), after immigration, baggage reclaim and customs, holding a sign with your name. Flight tracking is included and the first 60 minutes after landing are free waiting time.
Public transport to Hanoi Old Quarter: Hanoi public bus (listed by Noi Bai International Airport) 86 from Noi Bai International Airport to Hanoi Railway Station, departures from 07:00 to 22:15. Hanoi public bus (listed by Noi Bai International Airport) 17 from Noi Bai International Airport to Long Bien bus station, departures from 05:10 to 22:00.
Checked 30 Oct 2026. Airport information: noibaiairport.vn.
No queues, no language barrier — just a relaxed ride at a fixed price from the moment you land.
Pick your destination, date and number of passengers, then pay securely online by card. The confirmation arrives by email right after payment.
Your driver waits at the HAN arrivals exit holding a sign with your name. He helps with the luggage and speaks fluent English. We pick up at Hanoi Noi Bai Airport (HAN) and drive to any address in Hanoi — the Old Quarter around Hoan Kiem Lake, West Lake (Tay Ho) and every city district — and on to Ninh Binh (Trang An, Tam Coc), Ha Long Bay (Bai Chay, Tuan Chau), Hai Phong, the Perfume Pagoda and Mai Chau. Other trips in Vietnam, for example to Sa Pa, on request; islands reached only by boat, such as Cat Ba, are not served.
A clean, comfortable car, checked before every ride. Bottled water, Wi-Fi and child seats on request. You pay online in advance by card.
Every driver is hand-picked and speaks fluent English.
Exactly what every transfer includes — no asterisks, no hidden extras.
Four small things that matter a lot after a long flight.
The price shown when you book is the final price. No surcharges for traffic and no surprises on arrival.
We track your flight live and move the pickup if it is delayed. The first 60 minutes after landing are free.
Your driver waits inside the terminal holding a sign with your name — no hunting for your phone in the rain at 11 pm. He helps with the bags.
A real person on WhatsApp, around the clock. Change of time, lost luggage? Sorted in minutes.
Updated: October 2026 · Prices and answers verified by ShuttleHero
Once you have your luggage, head for the “Arrivals” exit — your driver is waiting there with a sign showing your name. Not found within two minutes? Message us on WhatsApp and we will walk you straight to him.
We track your flight in real time — there is nothing for you to do. If it is delayed we move the pickup automatically. At the airport the first 60 minutes after landing are free, at ports and train stations 30 minutes, at any other address 20 minutes. After that, waiting costs €6 per started 15 minutes (€9 in a van). Landed early? Your driver is already on the way.
Yes. Cancel up to 24 hours before pickup and you get a full refund. Rescheduling is free until then too. If you cancel less than 24 hours before pickup or don't show up, the fare is not refunded. Just reply to your confirmation email or message us on WhatsApp.
You pay in advance when you book, on a secure Stripe payment page: Visa, Mastercard, American Express, Apple Pay or Google Pay. There is nothing to pay the driver on the day.
Yes — infant carrier (0–13 kg), child seat (9–18 kg) and booster (15–36 kg), all to EU safety standards. Just add them when booking (€10 each) — they are fitted and ready.
A car (1–3 people) takes 4 large suitcases plus hand luggage; our vans (4–8 people) up to 8. Travelling with skis, golf clubs or a bike? Tell us when booking and we will send the right vehicle.
Book at least 3 hours before pickup so we can assign the right driver. Shorter notice? Message us on WhatsApp and we will do our best.
We are reachable around the clock, 7 days a week — before, during and after your trip.
