HKG → Hong Kong: ~36 km, ~35 min by car.
Enter from and to — instant fixed price.
Private transfers across Hong Kong — one fixed price per route, confirmed before you book.
One fixed price. No surcharges for traffic, airport fees or tips.
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Terminals: All passenger flights arrive at Terminal 1 (Chek Lap Kok); arriving passengers come out into Arrivals Hall A or Arrivals Hall B (the Meeters and Greeters Halls on the Arrivals Level).
Meeting point: The driver waits in the Meeters and Greeters Hall on the Arrivals Level of Terminal 1, at Arrivals Hall A or B depending on where you exit after baggage reclaim and customs, holding a sign with your name. Flight tracking is included and the first 60 minutes after landing are free waiting time.
Public transport to Hong Kong: MTR Airport Express train Airport Express from Airport station (next to Terminal 1 arrivals) to Hong Kong station (Central) — about 24 min, about every 10 minutes.
Checked 30 Oct 2026. Airport information: hongkongairport.com.
No queues, no language barrier — just a relaxed ride at a fixed price from the moment you land.
Pick your destination, date and number of passengers, then pay securely online by card. The confirmation arrives by email right after payment.
Your driver waits at the HKG arrivals exit holding a sign with your name. He helps with the luggage and speaks fluent English. We pick up at Hong Kong International Airport (HKG) or the Shun Tak Heliport (HHP) and drive to any address in Hong Kong — Central and Sheung Wan, Tsim Sha Tsui and Mong Kok, Wan Chai and Causeway Bay, Victoria Peak, Repulse Bay and Stanley, Hong Kong Disneyland and Ocean Park, the Tian Tan Buddha at Ngong Ping, Sai Kung and Sha Tin, and the Kai Tak Cruise Terminal and Ocean Terminal. Trips to Shenzhen and mainland China on request.
A clean, comfortable car, checked before every ride. Bottled water, Wi-Fi and child seats on request. You pay online in advance by card.
Every driver is hand-picked and speaks fluent English.
Exactly what every transfer includes — no asterisks, no hidden extras.
Four small things that matter a lot after a long flight.
The price shown when you book is the final price. No surcharges for traffic and no surprises on arrival.
We track your flight live and move the pickup if it is delayed. The first 60 minutes after landing are free.
Your driver waits inside the terminal holding a sign with your name — no hunting for your phone in the rain at 11 pm. He helps with the bags.
A real person on WhatsApp, around the clock. Change of time, lost luggage? Sorted in minutes.
Updated: October 2026 · Prices and answers verified by ShuttleHero
Once you have your luggage, head for the “Arrivals” exit — your driver is waiting there with a sign showing your name. Not found within two minutes? Message us on WhatsApp and we will walk you straight to him.
We track your flight in real time — there is nothing for you to do. If it is delayed we move the pickup automatically. At the airport the first 60 minutes after landing are free, at ports and train stations 30 minutes, at any other address 20 minutes. After that, waiting costs €6 per started 15 minutes (€9 in a van). Landed early? Your driver is already on the way.
Yes. Cancel up to 24 hours before pickup and you get a full refund. Rescheduling is free until then too. If you cancel less than 24 hours before pickup or don't show up, the fare is not refunded. Just reply to your confirmation email or message us on WhatsApp.
You pay in advance when you book, on a secure Stripe payment page: Visa, Mastercard, American Express, Apple Pay or Google Pay. There is nothing to pay the driver on the day.
Yes — infant carrier (0–13 kg), child seat (9–18 kg) and booster (15–36 kg), all to EU safety standards. Just add them when booking (€10 each) — they are fitted and ready.
A car (1–3 people) takes 4 large suitcases plus hand luggage; our vans (4–8 people) up to 8. Travelling with skis, golf clubs or a bike? Tell us when booking and we will send the right vehicle.
Book at least 3 hours before pickup so we can assign the right driver. Shorter notice? Message us on WhatsApp and we will do our best.
We are reachable around the clock, 7 days a week — before, during and after your trip.
