ShuttleHero
📍 Ottawa
Fixed price · 24/7

Private transfers from Ottawa Airport (YOW) to Ottawa

YOW → Ottawa: ~14 km, ~20 min by car.

✓ Fixed price✓ Door to door
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Where are you heading?

Enter from and to — instant fixed price.

⏱ Earliest pickup in 3 hours
✓ Fixed price guaranteed ✓ Free cancellation up to 24 h ✓ Flight tracking included ✓ Driver with a name sign in arrivals
Destinations

Where are you heading?

Private transfers in Canada — from Vancouver and Calgary in the west to Toronto, Montreal and Quebec City — one fixed price per route, confirmed before you book.

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Most popular routes

Fixed price — all included

One fixed price. No surcharges for traffic, airport fees or tips.

Another city? Check the price in the calculator →

Arriving at YOW

Arrival at Ottawa Airport

Terminals: One passenger terminal. Arriving passengers collect checked bags on Level 1, the Arrivals level; international and US passengers clear customs before baggage and leave through the Customs Hall exit, domestic passengers come down from the secure area near gate 17.

Meeting point: The driver waits for you on Level 1, the Arrivals level of the terminal, holding a sign with your name, after you have collected your bags (international and US arrivals: after the Customs Hall exit). Flight tracking is included and the first 60 minutes after landing are free waiting time.

Public transport to Ottawa: OC Transpo light rail O-Train Line 4 from Airport station (linked to Level 3, north end of the terminal) to South Keys station (connection to O-Train Line 2), from 6:00 am to midnight. OC Transpo bus Route 105 from Ottawa International Airport (Uplands Drive) to St-Laurent Station (night trips continue to Rideau Station), 24 hours a day, every 30 minutes. There is no single-seat rail link to downtown: O-Train Line 4 runs from the airport only to South Keys, where passengers change to Line 2 and then to Line 1 at Bayview for the downtown stations. Bus 105 runs around the clock to St-Laurent Station, with night trips to Rideau Station.

Checked 1 Nov 2026.

How it works

From booking to back seat in 60 seconds

No queues, no language barrier — just a relaxed ride at a fixed price from the moment you land.

1

Book online

Pick your destination, date and number of passengers, then pay securely online by card. The confirmation arrives by email right after payment.

2

We meet you in arrivals

Your driver waits at the YOW arrivals exit holding a sign with your name. He helps with the luggage and speaks fluent English. We pick up at Ottawa International Airport (YOW) and drive to any address in the National Capital Region on both sides of the Ottawa River: downtown Ottawa, Kanata, Orléans and Barrhaven, Gatineau and Aylmer in Quebec, Gatineau Park, Wakefield and Montebello, as well as the Ottawa Valley towns, Brockville and Kingston. Trips to Montreal, Mont-Tremblant, Toronto and beyond on request.

3

A comfortable ride

A clean, comfortable car, checked before every ride. Bottled water, Wi-Fi and child seats on request. You pay online in advance by card.

Our drivers

Professional drivers — not an anonymous app

Every driver is hand-picked and speaks fluent English.

Mike, ShuttleHero driver
Mike
🇨🇦 English 🇬🇧 English
Julie, ShuttleHero driver
Julie
🇨🇦 English 🇬🇧 English 🇫🇷 Français
Harpreet, ShuttleHero driver
Harpreet
🇨🇦 English 🇬🇧 English 🇮🇳 ਪੰਜਾਬੀ
All included

What your fixed price covers

Exactly what every transfer includes — no asterisks, no hidden extras.

Base price
from €45
Ride from Ottawa · fixed price
🧳
Luggage
included
🛬
Flight tracking
included
👨‍✈️
Driver
Name sign
💧
Water
included
👶
Child seat
+€10
🚦
Extra stop
+€10
Why ShuttleHero

The details that make the difference

Four small things that matter a lot after a long flight.

Fixed price guaranteed

The price shown when you book is the final price. No surcharges for traffic and no surprises on arrival.

Flight tracking included

We track your flight live and move the pickup if it is delayed. The first 60 minutes after landing are free.

Meet & greet in arrivals

Your driver waits inside the terminal holding a sign with your name — no hunting for your phone in the rain at 11 pm. He helps with the bags.

24/7 personal support

A real person on WhatsApp, around the clock. Change of time, lost luggage? Sorted in minutes.

FAQ

Everything you might want to know

Updated: October 2026 · Prices and answers verified by ShuttleHero

How does meet & greet work?

Once you have your luggage, head for the “Arrivals” exit — your driver is waiting there with a sign showing your name. Not found within two minutes? Message us on WhatsApp and we will walk you straight to him.

What if my flight is delayed?

We track your flight in real time — there is nothing for you to do. If it is delayed we move the pickup automatically. At the airport the first 60 minutes after landing are free, at ports and train stations 30 minutes, at any other address 20 minutes. After that, waiting costs €6 per started 15 minutes (€9 in a van). Landed early? Your driver is already on the way.

Can I cancel or reschedule?

Yes. Cancel up to 24 hours before pickup and you get a full refund. Rescheduling is free until then too. If you cancel less than 24 hours before pickup or don't show up, the fare is not refunded. Just reply to your confirmation email or message us on WhatsApp.

Which payment methods do you accept?

You pay in advance when you book, on a secure Stripe payment page: Visa, Mastercard, American Express, Apple Pay or Google Pay. There is nothing to pay the driver on the day.

Do you have child seats?

Yes — infant carrier (0–13 kg), child seat (9–18 kg) and booster (15–36 kg), all to EU safety standards. Just add them when booking (€10 each) — they are fitted and ready.

What if I have a lot of luggage?

A car (1–3 people) takes 4 large suitcases plus hand luggage; our vans (4–8 people) up to 8. Travelling with skis, golf clubs or a bike? Tell us when booking and we will send the right vehicle.

How far in advance should I book?

Book at least 3 hours before pickup so we can assign the right driver. Shorter notice? Message us on WhatsApp and we will do our best.

Contact

Get in touch

We are reachable around the clock, 7 days a week — before, during and after your trip.

Contact details

  • 💬
    WhatsApp
    Fastest way to reach us · 24/7
  • 📧
    office@shuttlehero.pl
    Reply within 30 minutes
  • 📍
    ShuttleHero · head office
    Gdynia, Poland
    Service area: Ottawa and surroundings
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    Reachable 24/7
    Around the clock, 365 days a year
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