NQZ → Astana: ~17 km, ~25 min by car.
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Private transfers in Almaty and across Kazakhstan — one fixed price per route, confirmed before you book.
One fixed price. No surcharges for traffic, airport fees or tips.
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Terminals: Two passenger terminals, T1 and T2, standing next to each other with a shared station square in front; arriving passengers leave through the terminal their flight uses.
Meeting point: The driver waits in the arrivals area of the terminal your flight lands at (Terminal 1 or Terminal 2), after baggage claim and the exit from the controlled zone, holding a sign with your name. Flight tracking is included and the first 60 minutes after landing are free waiting time.
Public transport to Astana: Astana city bus (route No. 10) 10 from Nursultan Nazarbayev International Airport (bus stop on the first floor, left wing of the airport) to Railway station (via Baiterek, the House of the Ministries, Samal and the Opera and Ballet Theatre) — about 40 min, every 5-7 min from the airport 06:40-22:24; 90 tenge with a transport card, 180 tenge without a card. Astana city bus (route No. 12) 12 from Nursultan Nazarbayev International Airport (bus stop on the first floor, left wing of the airport) to City centre (via Baiterek, Konayev street, Mega-Astana and Saryarka shopping centres, Kenesary street) — about 40 min, every 15 min from the airport 07:50-22:30; 90 tenge with a transport card, 180 tenge without a card.
Checked 2 Nov 2026. Airport information: nn-airport.kz.
No queues, no language barrier — just a relaxed ride at a fixed price from the moment you land.
Pick your destination, date and number of passengers, then pay securely online by card. The confirmation arrives by email right after payment.
Your driver waits at the NQZ arrivals exit holding a sign with your name. He helps with the luggage and speaks fluent English. We pick up at Astana Airport (NQZ) and drive to any address in Astana and across the steppe of northern Kazakhstan — the Palace of Peace and Reconciliation, the ALZHIR Memorial, Korgalzhyn Nature Reserve, Burabay and Shchuchinsk, Karaganda and Temirtau. Trips to Pavlodar, Petropavl and abroad on request.
A clean, comfortable car, checked before every ride. Bottled water, Wi-Fi and child seats on request. You pay online in advance by card.
Every driver is hand-picked and speaks fluent English.
Exactly what every transfer includes — no asterisks, no hidden extras.
Four small things that matter a lot after a long flight.
The price shown when you book is the final price. No surcharges for traffic and no surprises on arrival.
We track your flight live and move the pickup if it is delayed. The first 60 minutes after landing are free.
Your driver waits inside the terminal holding a sign with your name — no hunting for your phone in the rain at 11 pm. He helps with the bags.
A real person on WhatsApp, around the clock. Change of time, lost luggage? Sorted in minutes.
Updated: October 2026 · Prices and answers verified by ShuttleHero
Once you have your luggage, head for the “Arrivals” exit — your driver is waiting there with a sign showing your name. Not found within two minutes? Message us on WhatsApp and we will walk you straight to him.
We track your flight in real time — there is nothing for you to do. If it is delayed we move the pickup automatically. At the airport the first 60 minutes after landing are free, at ports and train stations 30 minutes, at any other address 20 minutes. After that, waiting costs €6 per started 15 minutes (€9 in a van). Landed early? Your driver is already on the way.
Yes. Cancel up to 24 hours before pickup and you get a full refund. Rescheduling is free until then too. If you cancel less than 24 hours before pickup or don't show up, the fare is not refunded. Just reply to your confirmation email or message us on WhatsApp.
You pay in advance when you book, on a secure Stripe payment page: Visa, Mastercard, American Express, Apple Pay or Google Pay. There is nothing to pay the driver on the day.
Yes — infant carrier (0–13 kg), child seat (9–18 kg) and booster (15–36 kg), all to EU safety standards. Just add them when booking (€10 each) — they are fitted and ready.
A car (1–3 people) takes 4 large suitcases plus hand luggage; our vans (4–8 people) up to 8. Travelling with skis, golf clubs or a bike? Tell us when booking and we will send the right vehicle.
Book at least 3 hours before pickup so we can assign the right driver. Shorter notice? Message us on WhatsApp and we will do our best.
We are reachable around the clock, 7 days a week — before, during and after your trip.
