ShuttleHero
📍 Lombok
Fixed price · 24/7

Private transfers from Lombok Airport (LOP) to Lombok

LOP → Mataram: ~35 km, ~35 min by car.

✓ Fixed price✓ Door to door
Check the price

Where are you heading?

Enter from and to — instant fixed price.

⏱ Earliest pickup in 3 hours
✓ Fixed price guaranteed ✓ Free cancellation up to 24 h ✓ Flight tracking included ✓ Driver with a name sign in arrivals
Destinations

Where are you heading?

Private transfers across Bali and Indonesia — one fixed price per route, confirmed before you book.

All destinations →
🔍
Most popular routes

Fixed price — all included

One fixed price. No surcharges for traffic, airport fees or tips.

Another city? Check the price in the calculator →

Arriving at LOP

Arrival at Lombok Airport

Terminals: Lombok International Airport lies at Tanak Awu in Pujut, Central Lombok, south of the town of Praya. It has a domestic terminal and an international terminal; arriving passengers collect their bags, pass the customs check (green channel if there is nothing to declare) and walk out into the public arrivals area, where the DAMRI bus counter and the transport desks are located.

Meeting point: The driver waits in the public arrivals area of Lombok International Airport, outside the baggage claim and customs exit of the terminal your flight lands at (domestic or international), holding a sign with your name. Flight tracking is included and the first 60 minutes after landing are free waiting time.

Public transport to Mataram: DAMRI airport bus (Bus To Town) from Lombok International Airport (DAMRI counter) to Mataram, daily, 07:00 to 17:00.

Checked 30 Oct 2026. Airport information: lombok-airport.co.id.

How it works

From booking to back seat in 60 seconds

No queues, no language barrier — just a relaxed ride at a fixed price from the moment you land.

1

Book online

Pick your destination, date and number of passengers, then pay securely online by card. The confirmation arrives by email right after payment.

2

We meet you in arrivals

Your driver waits at the LOP arrivals exit holding a sign with your name. He helps with the luggage and speaks fluent English. We pick up at Lombok International Airport (LOP) near Praya and drive to any address on Lombok — Mataram and Ampenan, Senggigi and Mangsit, Kuta Lombok and the Mandalika area, the south-coast beaches of Tanjung Aan, Gerupuk, Mawun and Selong Belanak, Bangsal harbour for the Gili Islands, Lembar port, Sekotong, Tetebatu and the Rinjani villages of Senaru and Sembalun. The Gili Islands themselves have no roads, so we drive you to the boat at Bangsal; other trips on request.

3

A comfortable ride

A clean, comfortable car, checked before every ride. Bottled water, Wi-Fi and child seats on request. You pay online in advance by card.

Our drivers

Professional drivers — not an anonymous app

Every driver is hand-picked and speaks fluent English.

Wayan, ShuttleHero driver
Wayan
🇮🇩 Bahasa Indonesia 🇬🇧 English 🇬🇧 English
Ayu, ShuttleHero driver
Ayu
🇮🇩 Bahasa Indonesia 🇬🇧 English 🇯🇵 日本語
Ketut, ShuttleHero driver
Ketut
🇮🇩 Bahasa Indonesia 🇬🇧 English 🇩🇪 Deutsch
All included

What your fixed price covers

Exactly what every transfer includes — no asterisks, no hidden extras.

Base price
from €25
Ride from Lombok · fixed price
🧳
Luggage
included
🛬
Flight tracking
included
👨‍✈️
Driver
Name sign
💧
Water
included
👶
Child seat
+€10
🚦
Extra stop
+€10
Why ShuttleHero

The details that make the difference

Four small things that matter a lot after a long flight.

Fixed price guaranteed

The price shown when you book is the final price. No surcharges for traffic and no surprises on arrival.

Flight tracking included

We track your flight live and move the pickup if it is delayed. The first 60 minutes after landing are free.

Meet & greet in arrivals

Your driver waits inside the terminal holding a sign with your name — no hunting for your phone in the rain at 11 pm. He helps with the bags.

24/7 personal support

A real person on WhatsApp, around the clock. Change of time, lost luggage? Sorted in minutes.

FAQ

Everything you might want to know

Updated: October 2026 · Prices and answers verified by ShuttleHero

How does meet & greet work?

Once you have your luggage, head for the “Arrivals” exit — your driver is waiting there with a sign showing your name. Not found within two minutes? Message us on WhatsApp and we will walk you straight to him.

What if my flight is delayed?

We track your flight in real time — there is nothing for you to do. If it is delayed we move the pickup automatically. At the airport the first 60 minutes after landing are free, at ports and train stations 30 minutes, at any other address 20 minutes. After that, waiting costs €6 per started 15 minutes (€9 in a van). Landed early? Your driver is already on the way.

Can I cancel or reschedule?

Yes. Cancel up to 24 hours before pickup and you get a full refund. Rescheduling is free until then too. If you cancel less than 24 hours before pickup or don't show up, the fare is not refunded. Just reply to your confirmation email or message us on WhatsApp.

Which payment methods do you accept?

You pay in advance when you book, on a secure Stripe payment page: Visa, Mastercard, American Express, Apple Pay or Google Pay. There is nothing to pay the driver on the day.

Do you have child seats?

Yes — infant carrier (0–13 kg), child seat (9–18 kg) and booster (15–36 kg), all to EU safety standards. Just add them when booking (€10 each) — they are fitted and ready.

What if I have a lot of luggage?

A car (1–3 people) takes 4 large suitcases plus hand luggage; our vans (4–8 people) up to 8. Travelling with skis, golf clubs or a bike? Tell us when booking and we will send the right vehicle.

How far in advance should I book?

Book at least 3 hours before pickup so we can assign the right driver. Shorter notice? Message us on WhatsApp and we will do our best.

Contact

Get in touch

We are reachable around the clock, 7 days a week — before, during and after your trip.

Contact details

  • 💬
    WhatsApp
    Fastest way to reach us · 24/7
  • 📧
    office@shuttlehero.pl
    Reply within 30 minutes
  • 📍
    ShuttleHero · head office
    Gdynia, Poland
    Service area: Lombok and surroundings
  • 🕐
    Reachable 24/7
    Around the clock, 365 days a year
Check the price →
Reply in minutes · Fixed price · 24/7
WhatsApp