ShuttleHero
📍 Surabaya City Centre
Route · fixed price

Transfer from Surabaya airport to Surabaya City Centre

Surabaya → Surabaya City Centre · about 21 km · about 20 min · fixed price €25 per vehicle.

✓ Fixed price✓ Door to door
This route

Surabaya → Surabaya City Centre

Price calculated. Change the date or destination if you like.

⏱ Earliest pickup in 3 hours
✓ Fixed price guaranteed ✓ Free cancellation up to 24 h ✓ Flight tracking included ✓ Driver with a name sign in arrivals
Quick answer · checked 31 Oct 2026

Surabaya → Surabaya City Centre: key facts

A private transfer from Surabaya Airport (SUB) to Surabaya City Centre costs €25 per car for 1–3 passengers and €35 per van for 4–8. It is a fixed price for the whole vehicle, the same amount you pay when you book. The road distance is 21 km via 1; the drive takes about 20 min with clear roads, so plan on 20–30 min at busy times.

Where the driver waits: The driver waits in the arrival hall of the terminal your flight lands at - Terminal 2 for international flights, Terminal 1 for most domestic flights - just past the arrival exit after baggage claim (and immigration and customs on international flights), holding a sign with your name. We track your flight and the first 60 minutes after landing are free; the driver helps with your luggage.

Central Surabaya, the old commercial heart around Jalan Tunjungan and the Heroes Monument (Tugu Pahlawan), lies about 21 km north-west of Juanda airport, which is not in Surabaya itself but in Sedati, Sidoarjo. The usual route takes the Waru-Juanda toll road to the Waru interchange and continues north on the Surabaya-Gempol toll road or along Jalan Ahmad Yani past the Al Akbar area and Wonokromo. Without heavy traffic the drive takes 30 to 40 minutes; weekday rush hours on Ahmad Yani and around Waru can add a good deal more.

Jalan Tunjungan is lined with restored colonial-era shop houses and the historic Hotel Majapahit, with the Tunjungan Plaza malls at its southern end and the Heroes Monument about a kilometre to the north. Further north lie the old trading quarters of Kembang Jepun and Ampel, with the House of Sampoerna museum near Jembatan Merah. Gubeng railway station and the Submarine Monument (Monkasel) are a short distance east of Tunjungan, while Darmo and the residential districts stretch south towards Surabaya Zoo. Most hotels can be reached directly by car.

Public transport instead: DAMRI bus Juanda Airport - Purabaya from Terminal 1, Juanda International Airport to Purabaya bus terminal (Bungurasih), 05:00-20:00. The airport's official transport table lists DAMRI buses from Terminal 1 to Purabaya bus terminal, Gresik and Mojokerto and a Puskopal shuttle bus from Terminal 1 to Purabaya (Rp 35,000), with a free hourly shuttle between Terminals 1 and 2; Purabaya is on the southern edge of Surabaya, so the airport lists no direct public transport to the city centre around Jalan Tunjungan.

Price
€25 per car (1–3) · €35 per van (4–8)
Distance
21 km by road
Driving time
20 min, 20–30 min at busy times
Pickup
SUB arrivals hall, name sign
Included
flight tracking, 60 min free waiting, luggage, free cancellation up to 24 h before
Public transport
DAMRI Juanda Airport - Purabaya

Sources (checked 31 Oct 2026): juanda-airport.com; road distance and driving time: OSRM / OpenStreetMap.

Route · fixed price

Fixed price by group size

Price per vehicle, not per person. Luggage and child seats in the booking.

Car (1–3 passengers)
€25
per vehicle, not per person
Van (4–8 passengers)
€35
per vehicle, not per person
The route
Distance: 21 km
Travel time: 20 min

What this price includes

No asterisks, no surcharges on arrival.

🛬
Flight tracking
Flight delayed? We wait — 60 min free after landing.
👨‍✈️
Driver with a name sign
Waits in arrivals, helps with the luggage.
🧳
Luggage included
A suitcase and a carry-on per person, no surcharge.
✅
Free cancellation
Up to 24 h before the ride — full refund.
SUB

Other routes from SUB

Same rules, same fixed price.

All routes from this airport →

How it works

From booking to back seat in 60 seconds

No queues, no language barrier — just a relaxed ride at a fixed price from the moment you land.

1

Book online

Pick your destination, date and number of passengers, then pay securely online by card. The confirmation arrives by email right after payment.

2

We meet you in arrivals

Your driver waits at the SUB arrivals exit holding a sign with your name. He helps with the luggage and speaks fluent English. We pick up at Surabaya Juanda Airport (Terminal 1 and 2, Sedati, Sidoarjo) and drive to any address in Surabaya — Tunjungan, Gubeng, Darmo, Pakuwon and every district — and on to Sidoarjo, Gresik, Tanjung Perak port, across the Suramadu Bridge to Bangkalan (Madura), to Malang, Kota Batu, Trowulan, Pasuruan, Probolinggo and Mount Bromo (Cemoro Lawang). Other trips in East Java on request.

3

A comfortable ride

A clean, comfortable car, checked before every ride. Bottled water, Wi-Fi and child seats on request. You pay online in advance by card.

Our drivers

Professional drivers — not an anonymous app

Every driver is hand-picked and speaks fluent English.

Wayan, ShuttleHero driver
Wayan
🇮🇩 Bahasa Indonesia 🇬🇧 English 🇬🇧 English
Ayu, ShuttleHero driver
Ayu
🇮🇩 Bahasa Indonesia 🇬🇧 English 🇯🇵 日本語
Ketut, ShuttleHero driver
Ketut
🇮🇩 Bahasa Indonesia 🇬🇧 English 🇩🇪 Deutsch
All included

What your fixed price covers

Exactly what every transfer includes — no asterisks, no hidden extras.

Base price
from €25
Ride from Surabaya · fixed price
🧳
Luggage
included
🛬
Flight tracking
included
👨‍✈️
Driver
Name sign
💧
Water
included
👶
Child seat
+€10
🚦
Extra stop
+€10
Why ShuttleHero

The details that make the difference

Four small things that matter a lot after a long flight.

Fixed price guaranteed

The price shown when you book is the final price. No surcharges for traffic and no surprises on arrival.

Flight tracking included

We track your flight live and move the pickup if it is delayed. The first 60 minutes after landing are free.

Meet & greet in arrivals

Your driver waits inside the terminal holding a sign with your name — no hunting for your phone in the rain at 11 pm. He helps with the bags.

24/7 personal support

A real person on WhatsApp, around the clock. Change of time, lost luggage? Sorted in minutes.

FAQ

Questions about this route

How long is the drive from Surabaya Airport (SUB) to Surabaya City Centre?

About 21 km via 1: 20 min with clear roads, 20–30 min in heavy traffic. The price stays €25 per car either way.

Where exactly does the driver wait at SUB?

The driver waits in the arrival hall of the terminal your flight lands at - Terminal 2 for international flights, Terminal 1 for most domestic flights - just past the arrival exit after baggage claim (and immigration and customs on international flights), holding a sign with your name.

Is Juanda airport inside Surabaya?

No. It is in Sedati, in Sidoarjo regency, about 20 km south-east of central Surabaya, and is reached by the Waru-Juanda toll road.

Which public transport does the airport list towards Surabaya?

DAMRI and Puskopal buses from Terminal 1 to Purabaya bus terminal (Bungurasih) on the southern edge of the city, from Rp 35,000; there is no airport-listed direct bus to the centre.

Is €25 the price per person?

No — that is the price for the whole car for up to 3 people. For 4–8 people the van costs €35, also per vehicle.

Can the price go up?

No. The price shown when you book is the final price — no surcharges for traffic, airport fees or luggage.

Can I cancel?

Yes, free of charge up to 24 hours before the ride — you get a full refund. Later cancellations and no-shows are not refunded.

Contact

Get in touch

We are reachable around the clock, 7 days a week — before, during and after your trip.

Contact details

  • 💬
    WhatsApp
    Fastest way to reach us · 24/7
  • 📧
    office@shuttlehero.pl
    Reply within 30 minutes
  • 📍
    ShuttleHero · head office
    Gdynia, Poland
    Service area: Surabaya and surroundings
  • 🕐
    Reachable 24/7
    Around the clock, 365 days a year
Check the price →
Reply in minutes · Fixed price · 24/7
WhatsApp