ShuttleHero
📍 Naples
Fixed price · 24/7

Private transfers in Naples

Pompeii, Amalfi Coast, Sorrento — fixed-price transfers across Italy.

✓ Fixed price✓ Door to door
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Where are you heading?

Enter from and to — instant fixed price.

⏱ Earliest pickup in 3 hours
✓ Fixed price guaranteed ✓ Free cancellation up to 24 h ✓ Flight tracking included ✓ Driver with a name sign in arrivals
Destinations

Where are you heading?

Private transfers across Italy — one fixed price per route, confirmed before you book.

All destinations →
🔍
Most popular routes

Fixed price — all included

One fixed price. No surcharges for traffic, airport fees or tips.

Another city? Check the price in the calculator → · Guide: How to get from Naples Airport to Sorrento (2026) →

How it works

From booking to back seat in 60 seconds

No queues, no language barrier — just a relaxed ride at a fixed price from the moment you land.

1

Book online

Pick your destination, date and number of passengers, then pay securely online by card. We confirm by email within 30 minutes.

2

We meet you in arrivals

Your driver waits at the NAP arrivals exit holding a sign with your name. He helps with the luggage and speaks fluent English.

3

A comfortable ride

A clean, comfortable car, checked before every ride. Bottled water, Wi-Fi and child seats on request. You pay online in advance by card.

Your driver

Real local drivers — not an anonymous app

Every driver is hand-picked and knows Naples and the roads around it.

Pietro, ShuttleHero driver in Naples
Pietro
15 years' experience
🇮🇹 Italiano 🇬🇧 English
Giorgio, ShuttleHero driver in Naples
Giorgio
24 years' experience
🇮🇹 Italiano 🇬🇧 English 🇪🇸 Español
Chiara, ShuttleHero driver in Naples
Chiara
8 years' experience
🇮🇹 Italiano 🇬🇧 English
All included

What your fixed price covers

Exactly what every transfer includes — no asterisks, no hidden extras.

Base price
from €50
Ride from Naples · fixed price
🧳
Luggage
included
🛬
Flight tracking
included
👨‍✈️
Driver
Name sign
💧
Water
included
👶
Child seat
+€10
🚦
Extra stop
+€10
Why ShuttleHero

The details that make the difference

Four small things that matter a lot after a long flight.

Fixed price guaranteed

The price shown when you book is the final price. No surcharges for traffic and no surprises on arrival.

Flight tracking included

We track your flight live and move the pickup if it is delayed. The first 60 minutes after landing are free.

Meet & greet in arrivals

Your driver waits inside the terminal holding a sign with your name — no hunting for your phone in the rain at 11 pm. He helps with the bags.

24/7 personal support

A real person on WhatsApp, around the clock. Change of time, lost luggage? Sorted in minutes.

FAQ

Everything you might want to know

Updated: October 2026 · Prices and answers verified by ShuttleHero

How does meet & greet work?

Once you have your luggage, head for the “Arrivals” exit — your driver is waiting there with a sign showing your name. Not found within two minutes? Message us on WhatsApp and we will walk you straight to him.

What if my flight is delayed?

We track your flight in real time — there is nothing for you to do. If it is delayed we move the pickup automatically. At the airport the first 60 minutes after landing are free, at ports and train stations 30 minutes, at any other address 20 minutes. After that, waiting costs €6 per started 15 minutes (€9 in a van). Landed early? Your driver is already on the way.

Can I cancel or reschedule?

Yes. Cancel up to 24 hours before pickup and you get a full refund. Rescheduling is free until then too. If you cancel less than 24 hours before pickup or don't show up, the fare is not refunded. Just reply to your confirmation email or message us on WhatsApp.

Which payment methods do you accept?

You pay in advance when you book, on a secure Stripe payment page: Visa, Mastercard, American Express, Apple Pay or Google Pay. There is nothing to pay the driver on the day.

Do you have child seats?

Yes — infant carrier (0–13 kg), child seat (9–18 kg) and booster (15–36 kg), all to EU safety standards. Just add them when booking (€10 each) — they are fitted and ready.

What if I have a lot of luggage?

A car (1–3 people) takes 4 large suitcases plus hand luggage; our vans (4–8 people) up to 8. Travelling with skis, golf clubs or a bike? Tell us when booking and we will send the right vehicle.

How far in advance should I book?

Book at least 3 hours before pickup so we can assign the right driver. Shorter notice? Message us on WhatsApp and we will do our best.

Contact

Get in touch

We are reachable around the clock, 7 days a week — before, during and after your trip.

Contact details

  • 💬
    WhatsApp
    Fastest way to reach us · 24/7
  • 📧
    office@shuttlehero.pl
    Reply within 30 minutes
  • 📍
    ShuttleHero · head office
    Gdynia, Poland
    Service area: Naples and surroundings
  • 🕐
    Reachable 24/7
    Around the clock, 365 days a year
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